Case study 15.1: transact insurance corporation steven l.

Case Study 15.1: TRANSACT INSURANCE CORPORATION Steven L. McShane, University of Western Australia, and Terrance Bogyo, WorkSafeBC TransAct Insurance Corporation (TIC) provides automobile insurance throughout the southeastern United States. Last year, a new president was hired by TIC’s board of directors to improve the company’s competitiveness and customer service. After spending several months assessing the …

Case study 15.1: transact insurance corporation steven l. Read More »